What to do if the communication green base station crashes

How do I know if the base station is working?

The base station may have had an issue connecting to the cell network or it might have had trouble sending a message. Press the reset button to try again (shown below, outlined in light

2025 Feb 04

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Base Station alert troubleshooting

While troubleshooting, you can also reboot the Base Station remotely through NCS to see if that resolves your problem. The ''halt'' command stops all communications to and from the

2025 Mar 21

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How do I know if the base station is working?

The base station may have had an issue connecting to the cell network or it might have had trouble sending a message. Press the reset button to try

2025 Jul 09

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My Arlo SmartHub or Base Station is offline; how can I

Follow this step-by-step guide to troubleshoot an offline Arlo SmartHub or Base Station. Learn the meaning of status LEDs and effectively restore your connection.

2024 Jul 30

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How to troubleshoot the LEDs on the base station

If the base station is not communicating with the WLAN, check the three LEDs on the top panel. They report network and modem activity, operational status, and radio activity.

2024 Jun 20

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Fix Loss of Wireless Communications

Communication drops and breaks in the Signal Strength line show intermittent communication breaks are occurring. An additional repeater

2026 Feb 10

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What does the status light on the base stations mean?

If it remains in this state, check if it is mounted securely or on a surface that''s not prone to vibration. Blinking purple when syncing is blocked. If you''re connecting the base stations

2024 Dec 08

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Wireless System Troubleshooting Guide

Things to remember Transmit headsets MUST be linked to a Single Channel Base Station. Intercom only headsets are linked to Multi Channel Base Stations. Unplug all headset

2025 Jul 20

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What does the status light on the base stations mean?

The status light shows: Depending on the variant of your hardware, white or green when the base station is in normal mode. Blue or blinking blue when the base station is waiting to stabilize. If

2024 Sep 19

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How do I know if the base station is working?

Open the electronics box & check to see if the status light (outlined in red below) is flashing green. If it is flashing green, your base station is working.

2025 Nov 22

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Fix Loss of Wireless Communications

Communication drops and breaks in the Signal Strength line show intermittent communication breaks are occurring. An additional repeater added to the system will assist in resolving these

2025 Apr 01

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